Terms and conditions
Neviscater is a software-as-a-service product provided by Nevis Infosystems. By creating an account you agree to these terms. They are short on purpose. Effective 11 November 2026.
Neviscater helps catering businesses plan orders and events, build menus and recipes, estimate quantities and costs, manage procurement and inventory, and manage bills and payments. The features included in each plan are listed on the pricing page and inside the app; the plan you buy is the plan you get.
Every new account begins with a free trial of at least 10 days with every feature unlocked. We do not ask for payment details during the trial, and it does not convert into a paid subscription on its own. If you do not subscribe, nothing needs to be cancelled.
Subscriptions are bought for a fixed term of six months or one year and are paid for upfront, through the payment gateway inside the app. They do not renew automatically. We remind you before the term ends; to continue, you renew from inside the app. If you do not renew, your data is kept for at least 3 months so you can resume. After that period we may delete it.
Because the trial allows a complete evaluation before any payment, subscription fees are non-refundable once paid, and no partial refund is given for the unused part of a term. Incorrect or duplicate charges are refunded in full. If we discontinue Neviscater, you receive at least 3 months' notice and a refund for the remaining months of your term. The full text is in the cancellation and refund policy, which forms part of these terms.
Payments are processed by a third-party payment gateway (PhonePe). Nevis Infosystems does not store card, UPI or bank account details. GST is added at checkout at the applicable rate and shown on your invoice.
The data you enter belongs to you. We use it only to provide the service, as described in the privacy policy. Neviscater is multi-tenant: many businesses share the same application and database, and each business's data is isolated from every other's. Enterprise deployments run on an isolated database instance. You can export your data at any time, and you are responsible for keeping your own exports if you want copies outside Neviscater.
Quantities, costs, rates and AI-generated menus and recipes are calculated from the norms, recipes and rates you enter, and are provided to help you decide. You keep full control over your pricing and your kitchen, and you are responsible for checking every estimate before you act on it.
We run the service with reasonable care and skill, keep backups, and tell you about planned maintenance when we can. We are not liable for indirect losses such as lost profits, business interruption or loss of data beyond what our backups can restore, and our total liability for any claim is limited to the subscription fees you paid in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited under Indian law.
The Neviscater software, name, logo and content are the property of Nevis Infosystems. You receive a limited, non-exclusive licence to use the software for your business for the term of your subscription. Your data, your logo and your documents remain yours.
We improve Neviscater continuously and may change or remove features; significant changes are announced on the what's new page and in the app. If we change these terms in a way that matters, we tell active users by email, and the date at the top changes. Continuing to use the service after that means you accept the new terms.
We may suspend or end your access if you break these terms. You may stop using the service at any time; the subscription simply runs out at the end of its term.
Enterprise and self-hosted deployments, including those outside India, are governed by a separate written agreement and quotation. Where that agreement differs from these terms, the agreement prevails.
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Indore, Madhya Pradesh.
Nevis Infosystems, 149 H Nalanda Parisar, Kesharbag Road, Indore 452012, Madhya Pradesh. GSTIN 23APLPS3248A1Z3. support@neviscater.com · +91 96070 26060.
